Jan Swartz Biography

Transcript

1 Jan Swartz , Princess Cruises President the third largest cruise line in the world , overseeing a As president of Princess Cruises, Jan Swartz leads a fleet of 1 8 million passengers annu ally . cruise and tour company with 8 modern ships that carry 1. global employs more than 2 8,000 people As a cruise vacation brand recognized globally es , Princess and operat . Princess Cruises is part of Carnival Corporation & plc, the world’s largest leisure in more than 60 countries trav el company . artz was appointe d president in November Sw 2013, after more than 15 years working with the cruise line. Prior to this, she served as executive vice president overseeing the line’s sales, marketing and customer operations, she directed many of the line’s key service a position she held since 2009. In this role, departments including domestic and international sales, global marketing and public relations, commercial yield management and customer service for both consumers and retail business partners (travel planning, . She has agents) , like been at the forefront of the industry in developing innovative educational programs winning Princess Academy the award- -building tools for travel agents like and business OneSourceCruises.com . Pr eviously, Swartz served as senior vice preside nt of customer service and sales for both Princess and sister brand Cunard Line, beginning in 2004. In 2001 she was appointed vice president of strategy and business development, and worked on the P&O Princess acquisition by Carnival Corporation. r firs t role with Princess began in 1997, as a management consultant with the prestigious Bain & He Company, wher e for five years she worked with leading consumer and service companies on growth . While at Bain, she led a team to evaluate and enhance Princess Cruises call center programs strategies and distribution systems. tionally, Swartz is president of the Princess Cruises Community Foundation, a non- Addi profit public benefit kind support to charity and relief organizations corporation that provides financial and in- . In this role, she guides the f oundation’s mission that serves to touch the lives of the people in the destinations the cruise line visits, the places where employees are from and through education and perseveration of natural a nd historical global landmarks by responding to disaster relief and supporting global communities’ local health and welfare efforts. Swartz was honored as a Woman of Distinction by the Girl Scouts of Greater Los Angeles at their In 2015, high annual ToGetHerThere luncheon, which celebrates female leadership and inspires emerging leaders – school Girl Scouts , who are making a difference in their communities. Sw artz holds a Master of Business Administration degree from Harvard Business School and earned a Bachelor of Arts degree in E and English fro m the University of Virginia. She is a member of The conomics Committee of 200 (C200), an invitation- only organization of the world’s most successful women business leaders, and she formerly served as the marketing chair of the Cruise Lines International Association (CLIA). Locally she has served on the Board of Directors for the Santa Clarita Valley Chamber of Commerce.

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