1 The Youth Program Quality Intervention (YPQI) is a comprehensive system for improving PLAN : Second, site leaders and staff engage in program improvement planning, using both self - assessment and quality, built around the research - validated Youth external ratings. This step prod uces a set of goals for Program Quality Assessment (PQA). the aspects of program quality that site managers and a team of youth workers, led by a — staff have decided to work on improving. A YPQI site team - — site manager engage in the assess - plan improve : Third, after target improvement areas have IMPROVE sequence, which is designed to be a repeating, cyclical been identified, managers are trained to provide . The sequence includes the following four process components: members nd staff instructional coaching for staff, a attend Youth Work Methods training, workshops ASSESS : First, in program self assessment, youth aligned with the practices in the Youth Age - and School PQA. professionals observe and rate their own program using Program Quality Assessment Age - or School the Youth based observational assessm Fourth, technical assistance coaches support site - ent tool. (PQA), a research plan - leaders to implement each step in the assess Meanwhile, outside observers use the Youth or School - - Age improve sequence. Additional da ta sources may also be PQA to conduct an external assessment for the next added in order to deepen the intervention. step. Figure 1: Assess - Plan - Improve Sequence The Weikart Center conducted an experimental investigation of the Youth Program Quality Intervention. To learn more In sum, the YPQI study produced the following about the findings from the YPQI study, visit www.cypq.org/ypqi. findings: 1. The YPQI improves program quality. 2. The YPQI works across policy contexts. The YPQI works across challenging conditions 3. The YPQI is cost 4. effective, sustainable, and scalable. - 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
2 YPQI Theory of Action policy, The YPQI targets three levels of setting: organizational and instructional (represented in diagram to the right). In the policy context, networks adopt YPQI elements and commit their resources to the process. In the organizational setting, managers implement a set of continuous improvement practices focused on the q uality of instruction. In the instructional setting (or “point of service”), staff in a high quality program provide youth with opportunities to meet important developmental needs. Thus, while the YPQI is designed to produce change at the policy and organi zational setting levels, the real goal is to improve quality in the instructional setting the — quality that youth experience. YPQI Roles and Responsibilities Below are brief description s of all key roles within the YPQI process. On the following page, you can see the YPQI responsibilities for each of these individuals. Program Staff is involved in supporting the entire The Network Lead are primarily responsible for working in the directly with youth and enacting improvements quality improvement system work and does all for the YPQI, including: coordination quality of youth experience available at the program. communicating important information , o They are likely to be observed for program self or scheduling , external assessment and may join the assessment or o , coordinating external assessment o improvement team. o providing youth program personnel , with access to supports . visit programs in a network and External Assessors essments to be used for Most importantly, Network leads send signals to prepare independent ass network analysis and for program improvement. program staff that the improvement work is important. External Assessors must achieve 80% accuracy with expert scores on a video of youth practice. External is responsible for leading a program (or The Site Lead programs) through the YPQI. He or she is usually a site assessors can also support sites with improvement. manager, supervisor, or director, but could be anyone Network Consultants, Trainers, and/ or Coaches help at the site. It is important that this person has sufficient program directors and staff experience success in the time to coordinate the process and attend a ll trainings. The activities of the site lead include: YPQI. This can involve: o managing assessment , guiding program self assessment , o o helping with improvement planning o , , managing improvement planning , supporting the enactment of o o working with individual staff . improvement plans . facilitating trainings o eikart Center’s These individuals may attend the W Youth Work Methods Training of Trainers, Youth Work for , or Coaching Trainers Training of Management workshops. Continuous Improvement 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
3 Network Consultants, er Program S Network Lead er External Assessors Site Lead taff Trainers, and/ or Coaches Support site team Attend External PQA Basics Attend PQA Basics Attend Assessor through program self Plan trainings (live or online)* (live or online)* assessment Reliability Training Train staff and lead Youth Work Participate in Coordinate Attend Conduct external team program self Management program self external assessment assessment assessments assessment Trainers Training of (Form A and B) (Form A and B) ASSESS Youth Work Attend Scores Attend Manage program Methods Training of Reporter self assessment Webinar Trainers Attend Coaching for Enter data into Continuous Online Scores Improvement Reporter Training Support site team Planning Attend Planning Attend Planning Attend improvement Plan trainings With Data With Data With Data planning Activate network Participate in Lead team Facilitate Planning improvement consultants, trainers, improvement with Data and/ or coaches planning planning PLAN Manage Attend Improvement improvement Planning Webinar planning Enter plan into Online Scores Reporter Conduct external assessment Attend Quality Support team in Attend Youth Work Plan trainings (Form A and B) Coaching improvement Methods workshops upon request Youth Work Deliver Lead staff in Activate network of - Improve point - consultants, trainers, workshops Methods improving IMPROVE service - service and/or coaches to program staff of point - Deliver Quality Coaching workshops Support sites in improvement program to managers and staff 1 Improve Roles and Responsibilities - Plan Figure - : Assess 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
4 ASSESS Products and Services TRAININGS AND SUPPORTS Youth Program Quality Intervention Kickoff/Quality Matters Presentation Quality out - - school time experiences of yield positive outcomes for young people across the developmental continuum – from personal and social to by academic life. Across the nation, the youth development and out - of - school time fields are focusing on quality rallying around approaches that build both improvement and accountability. This session introduces the , together with the practices of - Age PQA or School importance of program quality and overviews how the Youth Also available as a webinar. the Youth Program Quality Intervention can impact your youth programs. Youth or School - Age PQA Basics Workshop This interactive workshop prepares participants to lead the program self assessment process, and familiarizes participants with the Youth or School - Age Program Quality Assessment instrument. Also available online. This training has been crafted for organizations that are in their second or third Age PQA Plus - Youth or School year of the - Youth Program Quality Intervention. Participants will share ideas about using the Youth or School Age PQA to extend staff members’ learning beyond program self assessment. Youth or School - Age PQA External Assessor Workshop This challenging workshop gives p articipants practice using the Youth or School - Age PQA and increases their accuracy in observing and scoring. Participants who reach 80% reliability are able to collect research quality data and conduct external assessments. Also available at a distance. Refreshes Endorsed Assessor status. Workshop External Assessor Refresher During this webinar, participants review the step Self Assessment Check - In Webina r Program - by - step process of program self assessment and share successes and challenges that they ha ve faced. This interactive webinar provides a safe place to get questions answered and to share ideas. The online Scores Reporter provides a useful way to store, track, and report on your data Online Scores Reporter ebinars to demonstrate the major features of the Scores Reporter and program improvement plans. We host w [learn more] and how it complements the improvement cycle. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
5 MEASURES t (PQA) These research - based observational instruments are used to measure Program Quality Assessmen and identify staff training needs. PQA free ] program quality [download Youth PQA (appropriate for youth in grades 4 – 12) o School Age PQA (appropriate for children in grades K – 6) o - Science, Technology, Engineering, and Mathematics (STEM) PQA o o Arts PQA o Academic Climate PQA Health & o Wellness PQA Camp PQA o Leading Indicator Surveys Youth Surveys . Examples include, but are not li mited to: s ocio o emotional learning, a cademic efficacy, - d egree of engagement during activity ob satisfaction, . o clude, but are not limited to: j Staff Surveys o rganizational climate, d egree of Examples in raining, t anagement m upport from y outh w orker s erceived changes o Surveys . Examples include, but are not limited to: satisfaction with program, p Parent d behavior, d egree of communication with program staff in chil The Gallup Student Poll is a nationally established measure that Ready Youth Gallup Student Poll beyond g oes achievement and risk indicators to provide positive indicators of how youth are doing. Communities that use plus data aggregated by zip code, age, Ready Youth receive a data report by school, grade and gender race/ethnicity and free - reduced lunc h status. This reduces the risk of unproductive comparisons between schools, and allows for better comparison with other youth and community data. This survey collects data from identified youth development sites Ready Communities Program Mapping Survey of - regarding access, school time sites, and religious youth programs) (e.g., schools, libraries , youth centers, out - ded to a services provided and capacity These settings and the survey data are ad . n online map ping system. Where relevant and available, public data may be added to the map as overlays . The Weikart Center ies suppl the technical back end to make your mapping process as simple as possible. We provide a simple framework - with the to ols you need for data collection, then compile your data and produce data visualizations to support the next step. Custom Research Services Our research team provides several routine and custom services for clients, including: s tandards development, c ustomi zed assessment instrument formation, d ata planning and collection, n etwork p program quality reports and rocess surveys. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
6 PLAN Products and Services TRAININGS on workshop is for program managers and their teams who have self and/or - Planning with Data This hands external assessment Youth or School - Age PQA data available for their program. Participants consider the realities of change initiatives, learn how to read and interpret th eir data, and make improvement plans based on their program quality data. Also available online. This interactive webinar provides a foundation for leading a team of staff through Planning With Data Webinar g this webinar, participants learn how to use the online the creation of a program improvement plan. Durin setting - Scores Reporter to review their program self and/or external assessment data, and step through a goal process. Advanced Planning with Data This hands - on workshop is for program managers who have additional data e.g. , Leading Indicators Surveys and Reports, SEARCH Institute’s beyond Youth or School - Age PQA data ( Developmental Assets Profile, etc.). Participants consider the realities of change initiatives, learn how to read and interpret thei r data, and prepare to guide a team of staff through a planning process. Community Catalyst Conversation These conversations are designed to generate action to address specific Map. The lead findings from the Ready Youth Gallup Student Poll or the Ready Communities Prog ram organization may choose to involve citizens, students, business owners, teachers and others. The process is community communications and ultimately to lead to coordinated action to - designed to increase school youth. The community conversation helps community leaders become more improve settings available to intentional about the kinds of experiences they want to be available for children and youth. REPORTS Age PQA mean These reports include Youth or School - Planning with Data Reports scores and graphs. They are targeted toward program staff for use in improvement planning and are the focus of the live Planning with Data training. Leading Indicators Reports The Leading Indicators are a compilation of composite measures consisting of pr ogram quality data derived from multiple sources, and organized into overarching “domains” or contexts including Organizational Context, Instructional Context, External Relationships, Youth Characteristics and Family Satisfaction. Leading Indicators are de signed to: Allow organizations to compare their data with similar programs and statewide averages; o Facilitate internal discussions around areas of program design and delivery that may warrant additional o attention from a program improvement perspective. n Wh not designed to provide at is critical to keep in mind is that the leading indicator system is etwork leaders with information about individual organizations that will be used to evaluate compliance, assess impact, or rank organizations in terms of perfor mance. The leading indicator system’s sole purpose is to support program [learn more] improvement efforts at the and site - level. organization Ready Communities Asset Map This online map is generated with data collected using the Ready Communities Asset Mapping Survey. The Ready Communities Asset Map is designed to equip coalitions of leaders that work in information about youth development - school time and schooling sectors with accurate, targeted the out - of resources in their locale. The focus is on making data accessible and easy to understand. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
7 IMPROVE Products and Services TRAININGS Instructional Quality Coaching This interactive workshop prepares program mangers to support direct staff in - on - one consultation. The idea is to maximize productivity in the manager improving instruction through one - staff relationship by starting with a foundation of respect , taking ti me to observe staff at the point of service and then support ing staff to develop professionally. Youth Work Methods The workshops in the Youth Work Methods series are aligned with the items of the Youth PQA found in the pyramid. After gathering data from a Youth Program Quality Assessment and creating a plan for improvement through participation in a Planning with Data training, program managers can choose to offer trainings to program staff that are aligned to the Improvement Plan. These interactive and hands - on courses provide participants with practical skills that are geared to improve the quality of interactions with youth. Also available online. [learn more] o Introduction to the Active - Participatory Approach Youth programs can be optimized for youth needs, motivation, and engagement. The Active - Participatory Approach to youth work was designed to address these goals. This youth - centered approach is the foundation for the Youth Work Meth ods Series . Active Learning o on” learning? Giving - Do you know the difference between active learning and “hands youth materials is just the beginning. This interactive workshop introduces strategies for incorporating active learning, and helps participants create more powerful lear ning opportunities for youth. Ask - o - Encourage Do you communicate with youth in a way that makes them feel supported and Listen heard? This workshop introduces communication techniques that help you build more supportive, youth - centered relationships. Partic ipants learn how to ask effective questions, to listen actively to youth, and offer youth encouragement rather than praise. o Building Community Do you know what it takes to build an emotionally and physically safe space for youth? Building an emotional ly safe community of peers and adults is essential for youth to learn and develop as individuals. This interactive workshop will introduce participants to a variety of activities designed to support the community building process. Cooperative Learning Do the youth in your program have opportunities to work together in groups, o teaching and learning from each other? Cooperative learning is an excellent way to nurture youth ip participants with leadership, build community, and keep things fun. This interactive workshop will equ grouping strategies and ways to think about building cooperative learning into any program offering. o Homework Help This course focuses on making homework help time effective by helping youth get organized, by providing an atmosphere t hat helps youth focus on their work, and by building a supportive relationship with youth. These elements help participants reconsider Homework Help as an opportunity to build relationships and nurture positive growth, beyond getting the work done. o g and Reflection Are you engaging youth in the critical life skills of planning and reflection? Are Plannin you ready to be more intentional about including planning and reflection strategies into your daily introduces participants to powerful and easy to activities but not sure where to start? This workshop use methods that promote youth engagement in planning, implementing, and evaluating activities and projects. to What role do you play in conflict situations in your program? Do you know how o Reframing Conflict turn a conflict situation into an opportunity for growth? This interactive workshop introduces step model for reframing conflict as well as general principles of conflict - participants to a step by - resolution. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
8 prevent chaos in a youth environment without stifling the How do you Structure and Clear Limits o positive energy of youth? Youth need structure and clear limits in order to feel safe. This interactive workshop helps participants analyze the level of structure in their programs and practice id entifying and maintaining clear limits. Are you providing young people with authentic, meaningful choices throughout your Youth Voice o program? Does your program reflect the input of the youth involved? Research shows that quality outh input at both activity and organizational levels. This workshop will programs incorporate y emphasize the importance of offering real choices and meaningful participation to youth, and nurturing l choice within activities youth leadership. This interactive workshop is focused on providing meaningfu and opportunities for youth input within the youth program itself. Teen Advisory Council This course is a collaborative project of the David P. Weikart Center for Youth Program Quality and the Neutral Zone teen center. It emerge d from an exciting two - year venture called the Youth Driven www.youthdrivenspace.org Space initiative ( ). A goal of this initiative was to learn about the key ingredients for driven creating dynamic youth - programs for teens. We learned that one of the best ways to make a space driven is to support a teen advisory council! youth - The Weikart Center has staff and consultants who are experts in many areas of youth Custom Trainings can work with you to develop trainings or professional development development and education. We experiences that meet the unique needs of your staff. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
9 Additional Supports and System Capacity - Building Trainings To further support the YPQI process, we offer comprehensive Technical Assistance and Coaching services to YPQI participants. TRAININGS Our most intensive training prepares participants to lead the 10 (TOT) Youth Work Methods Training of Trainers Methods workshops. The Methods TOT consists of four weeks of distance learning and - aligned Youth Work item three days of live training. Graduates of the Methods TOT can become key network and organization supports during the improvement phase of the quality intervention process. As groups complete the Planning with Data Training and create improvement plans, they can request Methods workshops for targeted professional development. (TOT) Trainers Youth Work Management Training of This Training of Trainers is targeted at managers and site leaders who wish to be able to support their sites throughout the quality improvement cycle. The course Management TOT consists of three weeks of distance learning and two days of live training. Graduates of the can facilitate the Planning with Data and Quality Coaching workshops as well as provide comprehensive logistical and professional development support to staff who are involved in the process. Coaching for Continuous Improvement Training Sys tem leaders and coaches are invited to attend a two - day live training to examine the structure and philosophy of Coaching for Continuous Improvement, build skills for coaching including the Weikart Center’s o bservation and r eflection technique for providin g feedback, and learn how to maximize data sources to support the Continuous Improvement Process within their organization. Youth Work Methods Experience depth, experience - - Participatory Approach in xplore the Active Participants e - three key Youth Work Methods, and strengthen coaching and observational skills. The two day workshop Improve In ability to provide comprehensive support to staff to help them improve their practices. s participants’ addition to the core content, participants will have an opportunity to practice their coaching and leadership skills in scenarios designed to emulate actual program situations such as staff meetings, coaching sessions, and development trainings. professional 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
10 NETWORK LEADER SUPPORTS Weikart Center consultants are available to offer technical assistance that includes: Consultation assistance Just - time phone and email technical - to support the design, implementation and o in essment and improvement system. sustainability of the quality ass o Guidance o n and troubleshooting of Youth or School - Age PQA, Leading Indicator s , and SEARCH Institute’s Developmental Assets Profile data collection. o Guidance on integration of quality data into city, county and statewide evaluation/data collection systems. o Phone and email coaching and support for local trainers delivering YPQI trainings. o Access to a comprehensive quality improvement artifact library, including templates, project manuals, motional materials, etc. pro Access to a comparative database of national Youth and School - Age o . PQA Form A and Form B scores Network Leader Symposium Quality improvement systems will vary, but mature, effective systems share some common components and charact eristics. A cohort of peers from out - of - school time systems nationwide will convene at the Network Leader Symposium their Quality Improvement to focus on strengthening the delivery of System s . Participants a nswer challenging questions about structures, plan to communicate important ideas to stakeholders, and engage with strategies to sustain momentum. a network is Whether - as a year under its belt, this web just getting started or already h Network Leader Pages based user manual provide leaders with reso urces to support the management of quality improvement work. s The welcome page introduces the Weikart Center team and provides some of the technical details regarding the contract. The other five pages are specific to each of the phases of the A delivery of - Plan - Improve ssess sequence, including preparation and capacity building. Users can also join the online community to ask questions and lessons learned with others who are implementing YPQI. share YPQI Network Leader Learning Community Calls These quarterly calls bring together quality improvement leads from out - of - school time networks and systems to discuss successes and challenges, and to share lessons learned. Topics may include: ommunity leaders, etc. in from funders, sites, local c Strategies for building buy - o Low stakes accountability policy conversations; Connection to state QRIS systems o Linking youth outcome data or community indicators to the o Youth or School - Age PQA large geographic spread of o How to use distance learning and online resources to accommodate a participants o How to make a program sustainable, considering costs and challenges o How to make effective connections to the school day; How to use quality data in schools ments the specific aspects of the Youth Program This report docu Y outh Program Quality Intervention Report Quality Intervention in which the grantee engaged, describes patterns of program quality data over the course of the intervention, summarizes staff and manager satisfaction with the program improvement interv ention - specific recommendations regarding implementation improvement and resources process, and offers grantee for building capacity in the next round of quality improvement. 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
11 Driven Spaces (YDS) Project Youth - Project Youth designed to support out Driven Spaces of – school - time programs that serve older youth implement The is - a range of structures and strategies that foster 21st Century skill building and meaningful civic engagement. TRAININGS ar prepares programs for activities and guide Youth This one - h r webin Driven Spaces Kickoff Webinar s them ou through a self assessment to begin considering their capacity, readiness and initial goals. - two The goal of the Youth day Institute is to help teams of teens/adult staff from Driven Spaces Institute participating youth serving organizations 1) better understand the principles of youth - driven practice; 2) learn - program and organizational strategies that support youth - driven practice; and 3) to make plans for organizational and program changes that they will apply in their setting to support youth - driven practice. The Institute is designed to model and foster youth - driven practice and to provide both teens and adults new skills and ideas that can be applied in their settings. TECHNICAL ASSISTANCE riven Spaces Coach Supports Experienced YDS coaches provide technical assistance to youth/adult site Youth D teams in the form of webinars/ conference calls, individual emails and check - in calls. Technical assistance will be tailored to the needs of the site teams . debrief up visits are coordinated suc h that experienced YDS coaches Youth Driven Spaces Coaching Visit Follow - progress with site teams, lead mini trainings or review of content covered at YDS Institute, and work to plan for - development of the . During the visit, an assessment is conducted to measure progress of sory Council Teen Advi the Teen Advisory Council . CAPACITY BUILDING Youth Driven Spaces Coaches Training This training builds sustainable, local capacity and includes the following in a minimum one - day live training content : o Understanding Youth Driven Space and Teen Advisory Council stages of development specific training & coaching protocols o Reviewing YDS and/or Teen Advisory Council o Observation/Feedback method o Makin g plans for supporting site(s) half one Teen day - day to Additional advanced training on the following topics may be covered in an additional - Advanced Skills Training, for up to two total days of training for the coaches. Advisory Council o Frameworks and strategies for a successful youth - facilitated Teen Advisory Council meeting Teen Advisory Council o Strategies for growing and sustaining a Participatory Action a pproach for youth - led r esearch o o Service Learning o Fundraising o Grant Making o Evalua tion Strategic Planning o 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
12 124 Pearl Street | Suite 601 | Ypsilanti, Michigan 48197 | Phone: 734.961.6900 | www.cypq.org The David P. Weikart Center for Youth Program Quality is a division of The Forum for Youth Investment.
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