customer letter mt

Transcript

1 Dear Valued Customers: It has been an honor and a privilege for Silver Airways to serve . We you and the great state of Montana providing Essential Air Service (EAS) to the communities of Glasgow, Glendive, Havre, have been since May 2011 . Lewistown, Miles City, Sidney, Wolf Point and Billings (DOT) announced that they were eliminating EAS subsi Recently, the Department of Transportation dized , Montana 5 , 2013 . , as of July 1 service in Lewistown and Miles City With the elimination of the government subsidies for flying to Lewistown and Miles City, our last day of service in these two communities will be July 15, 2013. by the DOT This announcement our strategic decision to centralize our 19 - seat Beech , coupled with 1900 in Montana to our Cleveland network with its nearby maintenance base , has aircraft we fly here flying here in Montana . resulted in our decision to discontinue another and we have every confidence Serving Mo airline will be eager ntana has been an honor for us to provide air serv ice to the great communities of Glasgow, Glendive, Havre, Sidney, Wolf Point and Billings . As a result , we look forward to working with whichever airline is selected ultimately by the DOT for replacement flying . to ensure a smooth transition In the meantime, please be assured that has pledged to provide you with uninterrupted Silver Airways ntil the DOT selects a new carrier and it service to all EAS cities covered under our agreement u s start service to your communit y . Should you have any questions, please contact one of our customer service representatives at [email protected] or the Customer Relations telephone number (800 - 977 - 6279/954 - 414 - 8011). Thank you for flying Silver Airways over the past two years . We hope you’ve enjoyed your travel with us as much as we’ve enjoyed serving you here and, should your travel plans cal l for an out - of - state trip, we would always welcome the opportunity to serve you on our East Coast, Florida and Bahamas routes . Sincerely, David H. Pflieger, Jr. President and CEO

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