College Controls Physical Access While Also Monitoring Footfall


1 Customer Case Study College Controls Physical Access While Also Monitoring Footfall m to create safe Bournville College implemented physical access control syste vement. learning environment and collect information about mo EXECUTIVE SUMMARY Bournville College ● Higher Education ● Longbridge, United Kingdom ● 13,000 Students CHALLENGE ● Safeguard people and property in new building ● Measure footfall in different parts of building ● Minimize management overhead SOLUTION ● Controlled access at all entrances and in classrooms, offices, and common areas using Cisco Physical Access Control system ● Automated emergency response by integrating Cisco Physical Access Control with fire alarm RESULTS ● Flexibly provided access to different parts of the building to students, staff, and visitors Challenge ● Will collect accurate data on footfall and room utilization through college buildings ses for students Established in 1913, Bournville College offers cour ● A saving of about £ 200,000 utilization PoE to pursuing entry to universities or vocational certif ications. When a support Cisco Physical Access Control gateways, with much wider user college helped large local manufacturing plant closed in 2005, the enhancements and cost reduction both in time and effort than traditional lock and key security provide specialized jobs training to put people bac k the work in methods. reparation. In higher-demand fields such as auto repair and food p 2011, the college relocated to a new £66 million ca mpus in Longbridge, England, with specialized facilities su ch as motor vehicle maintenance workshops, training kitchens, music studios, and a 3D cinema room. The college’s building also includes facilities open to the publi c, such as a restaurant, hair salon, fitness center, and a 200-s eat conference center. Approximately 4500 students attend classes on any g ting a iven day, and college leaders are committed to crea safe learning environment within the multi-purpose building. “Part of our security strategy is control ling access to executive of all areas, including main entrances, classrooms, of fices, and open areas,” says David Collins, senior ine different e. “Our main requirement was the flexibility to def estates and IT infrastructure for Bournville Colleg access policies for groups such as learners, facult y, people attending an event at the conference cent er, and less able-bodied people who need doors to remain open lo nger than usual,” Collins says. ow; calculate the The college also wanted to measure footfall in diff erent parts of the building, to optimize traffic fl tion purposes; and monitor space utilization. portion of restaurant sales to nonstudents for taxa his document is Cisco Public. Page 1 of 5 © 2012 Cisco and/or its affiliates. All rights reserved. T

2 Solution ® Bournville College achieved all of its goals with a Cisco Physical Access Control solution. “Our new buildin g has physical security solution would integrate well,” s an end-to-end Cisco network, and we knew the Cisco ays Darren Hill, ICT consultant for Bournville College. The sa me network also supports other Cisco applications f or learning ® and administration, including Cisco Unified Communi cations, Cisco WebEx web conferencing, Cisco Digital ® ® Signs, Cisco Show and Share for ultra-high-quality (video and webcasting portal), and Cisco TelePrese nce video and audio conferencing. Control manages access to 440 doors. Students, facu lty, and In the main campus building, Cisco Physical Access staff are given badges at the beginning of the scho ol term, and visitors receive temporary badges at t he main entrance. Depending on the person’s role, the badge grants entry through the main entrance as well as to estaurant, convention center, and so on. classrooms and offices, certain common areas, the r The college IT staff quickly learned to manage the Cisco Physical Access solution, because it is based on the ™ same Cisco IOS Software as the college’s other network devices. “ Moves, adds, and changes to badge readers are very easy,” Hill says. The same system controls also controls doors in a nearby administrative bui lding, arms in rate system and the personnel to manage it. Fire al enabling the college to avoid the expense of a sepa telecommunications rooms are integrated with Cisco Physical Access Manager so that all locked doors op en when the alarm sounds. “We’re in the process of also int egrating the fire alarm system with Cisco Digital S igns displays says Hill. throughout the building to display a visual alert,” itude of things you “With an end-to-end Cisco solution, you have a mult can do beyond what you could do by piecing together multiple vendors’ solutions. For example, Cisco Physical Access Contr ol is not just door le’s presence within access control, but also a solution to monitor peop the building.” Infrastructure, Bournville College — David Collins, Senior Executive of Estates and IT Bournville College was able to stretch its budget f or the Cisco solutions for physical access control, learning, ® terest rate and administration by working with Cisco Capital . A customized financing plan with an attractive in covered all hardware, software, and implementation s over services, helping enable the college to spread cost several years. Results d that they feel safe and secure in the building. H In a recent internal survey, most students indicate igh levels of security are demonstrated across college with 95 pe rcent of students agreeing completely or mostly; th is is an improvement on last year (+5). The IT team, for its part, appreciates that the Cisco Physical Access C ontrol l. system is flexible, easy to manage, and lowers cost s compared to the previous methods of access contro Safe Environment for Learning says Collins. The “The role of the college is not only to educate, bu t also to safeguard students, faculty, and staff,” sitors from e a safe learning environment by helping to keep vi Cisco Physical Access Control system helps to creat udents no remove access privileges with a few clicks when st student areas, and by helping enable the IT team to Page 2 of 4 © 2012 Cisco and/or its affiliates. All rights reserved. T his document is Cisco Public.

3 erent privileges to groups and individuals helps th e college protect longer are enrolled. And the ability to assign diff people from wandering into areas where they might n ot be safe, such as the motor vehicle area. The system also collects valuable data for investig ating incidents. “The Cisco Physical Access Manager keeps a log that shows attempts to use badges for doors whe re they are not allowed, which lets us take a look at out-of- the-ordinary activities warranting investigation,” says Hill. Accurate Footfall Measurement “With an end-to-end Cisco solution, you have a mult itude of things you can do beyond what you could do by Collins. “For example, Cisco Physical Access Contr ol is not just piecing together multiple vendors’ solutions,” says ring footfall.” door access control, but also a solution for monito Footfall measurements help the facilities team opti mize traffic flow throughout the building and are u seful for reporting. For example, as a charitable organizatio n, under U.K. law, Bournville College cannot claim back value- need added tax (VAT) on all purchases. However, it can c laim VAT on food purchases made by nonstudents. “We to report revenue subject to VAT quarterly, as accu rately as possible,” says Hill. “With Cisco Physica l Access Control solution, rather than guessing the percenta ge of students, staff, and public visitors who ente r the building, we have hard data that backs up our reports to the College Senior Management Team. Monitoring the area s n of footfall and traffic patterns than video analy tics.” people enter provides a more accurate representatio uent granular space utilization reports, allowing t The college also uses the CPAM logs to compile freq he college to make best use of its estate by formulating new and enhanced timetabling schemes based upon business ne eds, so that the government can identify colleges that n eed more space. simply deactivate the “If someone loses a card or leaves the college, we card instead of recalling the key or changing the l ock. This will save a operating an considerable amount of expense and manpower through intelligent access control system.” — Darren Hill, ICT Consultant, Bournville College Cost Savings costs in several ways: The IP-based physical access control solution saves ● College personnel receive a badge keys are lost: Eliminating costs for keys and replacing locks when g and library privileges. “Not having to recall key that also serves as a photo ID and provides printin s when people leave eliminates overhead and improves secur ity,” says Hill. “If someone loses a card or leaves the college, we simply deactivate the card instead of r ecalling the key or changing the lock. This will sa ve a operating an intelligent access control system.” considerable amount of expense and manpower through ● The Cisco door access systems receive power over Et Lower cabling and energy costs: hernet (PoE) ble cost to bring power and battery backup supplies to from Cisco network switches, avoiding the considera 0 from the main campus build cost. In addition, the each door, which eliminated a cost of about £200,00 ™ cally power down technology, built into Cisco switches, to automati college plans to use Cisco EnergyWise the readers when the building is closed. Page 3 of 4 © 2012 Cisco and/or its affiliates. All rights reserved. T his document is Cisco Public.

4 ● Controlling doors in another college building: A separate administrative building connects to the main building over dark fibre, and the IT staff can cent rally control the remote building’s door gateways, as well. “There’s value in the simplicity of operating as if we were one site,” says Hill. es Flexible Access Controls for People with Disabiliti A significant number of less able-bodied students a ttend Bournville College, and the Cisco Physical Ac cess rs the Control solution helps enable the college to accomm odate special access needs. The IT team simply ente requirements for an individual student, such as kee ping doors open longer. Next Steps additional areas of the building, such as the motor vehicle area Next, the college plans to add more controllers to and other vocational trade areas, and a gated car-p ark facility. IP-based m is IP-based, the college can integrate with other And because the Cisco Physical Access Control syste cy. One idea under consideration is to integrate wi th the video systems to increase safety and operational efficien is to help surveillance system to capture video of vehicles wh en drivers badge into the parking facility. Another enable staff to remotely open their office doors fo r visitors by pressing a button on their Cisco Unif ied IP Phones. A have cards. similar integration would allow the car park attend ant to remotely open the gate for people who do not Bournville College is also considering using the Ci rs in a soon- sco Physical Access Control solution to control doo to-be-constructed 200-bed student residence hall fo r international students. For More Information To learn more about Cisco Physical Security Systems . , visit: Product List Physical Security Cisco Physical Access Control System Routing and Switching ® 6500, 4948E, and 2960S Series Switches Cisco Catalyst Printed in USA C36-722154-00 12/12 Page 4 of 4 © 2012 Cisco and/or its affiliates. All rights reserved. T his document is Cisco Public.

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