privacy policy 20190501

Transcript

1 PRIVACY POLICY Black Bull Group Limited Version 1.0 01 May 2019

2 WHY DO WE HAVE A PRI VACY POLICY? understand that your privacy is important to you and that you have the right to know: We ▪ what information we are collecting about you; ▪ how we collect information about you; ▪ how we use information about you; ▪ how we store information about you; ▪ how long we will hold inf ormation about you for; and ▪ how you can access the information that we hold about you and modify that information. This Privacy Policy ( Policy ) explains how we collect, store, use and disclose personal information about you. For the purposes of this Po personal licy, we have referred to the information that we collect about you as “ information ”. AGREEING TO THIS PRIVACY POLICY By ac cessing our website and using our services, you consent to the collection, storage , use, and disclosure of Privacy your personal information in accordance with this Policy ( Policy ) . WHAT INFORMATION DO WE CO LLECT ABOUT YOU? PERSONAL collect the following personal information about you: We Your name and date of birth. ▪ ▪ Your email address, residential address and contact telephone numbers. ▪ Your bank account information, occupation, income and other information relating to your financial position. Specific documents to verify your identity and other personal information. ▪ ▪ Information required to determine your suitability to use the servi ces that we offer. ▪ Information about what services you use and how you use those services. ▪ Information about the activities that you undertake in respect of the services that we offer. Thi s includes, all transactions and activities on accounts that you have with us. ▪ Any c orrespondence between us and you . ▪ Preference information such as your marketing preferences. ▪ IP address and device type and ID. regulatory obligations. required to satisfy our legal and ▪ Information warrant and represent to us that you are If you give us personal information about another person, you authorised to provide this information to us and you a gree to inform that person about how we c ollect, store, use and disclose the information (as set out in this Policy). WHAT HAPPENS IF YOU DON ’ T PROVIDE PERSONAL I NFORMATION TO US? You do not have to provide us with personal information. However, if you c hoose not to provide the personal will , you that w e ask for not be able to use our services. informa tion Page | 1

3 HOW WE COLLECT YOUR PERSONAL INFORMATION We collect personal information about you from the following : sources ▪ When you contact us via live chat, phone or email. ▪ When you ask for information about our services. ▪ When you access and use our website. We use cookies on our website to collect information about your visit to our website so that we can improve our webs ite. A cookie is a small data file placed on your computer by our server. Most browsers are setup to accept cookies, but these settings can be changed by you at any time. ▪ When you make an application to use our services. our ▪ When you use services. ▪ Whe n you pay funds to us or withdraw funds from your trading account held with us. ▪ When you participate in surveys, news updates or promotions. ▪ Publicly available sources. ▪ Third party’s where you have agreed to the release of such personal information to us from those third parties. HOW WE MAY USE YOUR PERSONAL INFORMATION We will only use your personal information for the purpose that it was collected for and we will only retain your personal information for so long as is required to fulfil the purpose that it was collected for and to meet our legal and regulatory obligations. We may use your personal information for the following purpose s and you authorise any third part y to provide : us with your personal information for these purposes as well Verifying any information ▪ that we collect about you (whether that be from you or from a third party). This includes, among other things, carrying out obligations under the Anti - to satisfy our checks required . Money Laundering and Countering Financing Terrorism Act 2009 Assessing your suitability to use our services. ▪ , Providing you with the services that you have requested ▪ providing assistance to you in relation to those services an d manag ing and administer ing the services provided to you . ▪ Satisfying any obligation arising from any agreement between you and us. Contacting you with information about us, our services and that we think may be of ▪ other matters interest to you. You have the right to request that we cancel this service. ▪ Responding to your queries or any requests that you may have . ▪ Handling internal and external complaint s handling and dispute resolution. ▪ Monitoring, operating, maintaining and improving our website. ▪ Complying with our legal and regulatory obligations or in connection with legal proceedings, crime or fraud prevention, detection or prosecution. Any specific purpose that we notify you of at the time of collecting your personal information. ▪ Yo authorise any third party to provide your personal information to us for any of these purposes. u Page | 2

4 DISCLOS E YOUR PERSONAL INFORMATION HOW WE MAY We may disclose personal information that w e hold about you to the following parties : ▪ Third parties for the purp oses of carrying out checks to satisfy our obligations under the Anti - Money Laundering and Countering Financing Terrorism Act 2009 . prove and promote our services. ▪ T hird parties and service providers that assist us to deliver , im ▪ Third parties in order to meet our legal or regulatory obligations. ▪ Financial institutions that we engage with in the course of doing business. ▪ External and professional service providers that provide services to us. ▪ Regulatory or government bodies. ▪ Entities within the Black Bull Group. ▪ Entities that may acquire an interest in us. ▪ To any person or entity with your express consent. is permitted under the Privacy Act. ▪ For any purp ose that ▪ uired by applicable law or any C ourt, or in response to a request by a law enforcement Where req agency. overseas. We require Some of the parties that we may disclose your personal information to may be located these entities to adhere to our standards of privacy, security and confidentiality. We will not sell or rent your personal information to any third party. HOW WE STO RE AND PROTECT YOUR PERSONAL INFORMATION We will take reasonable steps to ensure that personal information that we collect, use or disclose is about you accurate, complete, up - to - date and stored in a secure environment protected from unauthorised access, modification or disclosure. YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION You may request a copy of the personal information that we hold about you. You may also require that we correct if that information is misleading, inaccurate, incomplete or personal information that we hold about you irrelevant. These requests can be made by contacting us at one of the following: Address Black Bull Group Limited Support Team Level 22 120 Albert Street Auckland CBD 1010 New Zealand Email support @blackbullmarkets.com Where we receive a request from you, we will process that request within 15 working days. We may refuse your request for a copy of the personal information that we hold about you or your request to in one of the following personal information your circumstances: correct Page | 3

5 ▪ Access would be unlawful. ▪ Access would prejudice enforcement action or actions relating to unlawful activity or serious misconduct. ▪ Denying access is required under New Zealand law or an order of a court or tribunal. MARKETING COMMUNICAT IONS With your consent, w e may send marketing and promotional messages to electronic addresses that you have and , you are warranting provided to us. In providing your consent and by accepting the terms of this Policy that you have the au representing to us You can revoke this consent at any time thority to provide this consent. by contacting us using the details above or by “unsubscribing” from the marketing communications. HOW WE AMEND THIS PRIVACY POLICY amend this Policy from time to time. You hereby deem to accept any This Policy is dated 01 We may May 2019 . changes to this Policy by virtue of using our services and/or our website. We will ensure that the current version . our Policy is available at all times on our website https://blackbul lmarkets.com of : Page | 4

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