LPA links A guide to linking to the Planning Portal


1 A guide to linking to the Planning Portal Local Authority undertook an extensive redesign back in 2016 , which now The Planning Portal a fresher look, new content features and tools and a new website address: https://www.planningportal.co.uk/ After over a year of expectation and communicating with local authorities, the redirect from our old gov.uk a ddress has now been turned off o if yo u find you have broken links on your site, please take the time to update your links . S to those recommended in this guide . This will ensure your links to us aren ’ t broken and your customers will continue to be signposted to us, resulting in a positive experience for them using our site and yours. Links to our pdf forms on your local authority website also need to be changed. links Since the change to co.uk , pdf (such as forms) For PDF application forms, the correct links can be located by using our guidance note and the supporting Excel file . other he first part of the link should be For most changed to PDFs, t https://ecab.planningportal.co.uk instead of http://www.planningportal.gov.uk followed by the rest of the URL path which should remain the same . If you have any queries please contact [email protected] , Recommended Planning Portal links and content The following sections provide recommended links to our most frequently visited services for you to add to your local authority website, any additional links to us are welco me. We have also provided supporting text should you wish to use it. The links have been carefully selected to complement existing local authority content and improve re also included in each user journey which in turn will steer many enquiries away from your planning team. Tips a section to get the most out of linking to our service. Free resources We can offer your local authority free resources for you to use on your website. The resources include images, Click here to download our resource pack . buttons and logos. Help and Support for local authorities We value our relationship with all local authorities. G et in touch to see how we can work together, email commu or visit our dedicated LPA area on the Portal. [email protected] Duplicating our content Search engines have highly sophisticated methods for deciding on the authority of a website’s content. Duplicating content and republishing it on your site could cause problems with the way search engines view your site. You are recommend that you link to Planning Portal’s own pages rather than welcome to use our content but we republishing our information, this will also mean that you can be confident the information is current and your site will requires less site maintenance. Transforming planning and building

2 Content for LPA websites Section One: Planning Portal homepage www.planningportal.co.uk The Planning Portal is the national planning application service and works in partnership with every local authority across England. The Portal makes planning and building information, applications and services simpler, quicker and more accessible. Using t he Planning Portal is the preferred way to submit your planning application to us. Visit www.planningportal.co.uk LPA tips: ound here: Use the Portal logo to accompany the link to our homepage, the button can be f pack.zip - resource - https://ecab.planningportal.co.uk/uploads/lpa If you have a high percentage of online submission, we recommend publishing the percentage you ve online, this is a good way to encourage customers to give it a try. recei Section Two: Make an application www.planningportal.co.uk/apply You can now also submit a building control application online Most planning applications are now submitted online. with the Planning Portal. Using the Planning Portal is the preferred way to submit your application to us. You can apply to every local authority in England through the Planning Portal. ( www.planningportal.co.uk/apply ) Registration is easy and you can complete your application form, buy site location plans, upload supporting documents and pay fees online, by phone, bank transfer or cheque. Th e benefits of applying online include: You can work on your applications in draft before submission   Immediate delivery and acknowledgement Savings on postage and printing costs   Online help function when completing applications  ed applications Online record of your complet a n application cannot be progressed until all the necessary supporting information and the appropriate Please note: fee is received. ) www.planningportal.co.uk/apply Get started on the Planning Portal. ( Continued on next page... Transforming planning and building

3 Plans & Maps www.requestaplan.co.uk The most common reason for planning applications being rejected by local authorities is that the accompanying plans are invalid. Most planning applications require a location plan and a site plan (also known as a block plan), to be submitted as supporting documents. We recommend buying your plans from the Planning Portal’s ReQuestaPlan service . They have been through a rigorous selection process to make sure that their maps meet the necessary standards, that their websites are easy to use and that they have good customer support in place should you need it. All of this means you are one step closer to submitting a valid application . Help & Support www .planningportal.co.uk/help Use the Planning Portal Help Centre to support you with completing your online application. You can use the Help Planning Centre if you encounter a problem filling out an application or have a query with how to use the Portal bsite. we LPA tips: If you chose to include the Planning Portal Support number, please be sure to use our current number; 0333 323 4589. Note : Our support team can only offer advice on completing an online application through the Planning Portal and do not planning and building control provide advice. Ensure you use the link www.planningpor tal.co.uk/apply when suggesting users apply online. It will ensure users start in exactly the right place in the application process. Make sure that it is clear to users that they still need to contact you if they have a question relating to the permission on their development and provide contact details. You can also link to the e - forms on the Portal for those wishing to apply offline www.planningportal.co.uk/paperforms Transforming planning and building

4 Section Three: Do you need permission? www.planningportal.co.uk/home_improvement Do you need planning permission? Explore the Planning Portal's project planning, building and completion advice project advice, the interactive house for visual guidance on permitted development and many common including the householder projects. Mini guid - specific advice on the most common householder es also provide project improvements. house Interactive http://interactive.planningportal.co.uk/ Mini guides www.planningportal.co.uk/miniguides Project advice www.planningportal.co.uk/projectadvice Householder projects www.planningportal.co.uk/commonprojects The Planning Portal has lots of information covering a wide range of common household projects and the guidance covers both planning permission and buildi ng regulations rules. Extensions www.planningportal.co.uk/extension Outbuildings www.planningportal.co.uk/outbuilding C hange of use www.planningportal.co.uk/change_of_use Conservatories www.planningportal.co.uk/conservatory www.planningportal.co.uk/loftconversion Loft conversion Fences, gates & walls www.planningportal.co.uk/fences_gates_walls Doors & windows www.planningportal.co.uk/windows Garage conversions www.planningportal.co.uk/garage Patio and driveways www.planningportal.co.uk/patio Roof www.planningportal.co.uk/roof LPA tip: You can also link to our common projects homepage which provides guidance on 52 different common building projects for the home www.planningportal.co.uk/commonprojects Transforming planning and building

5 Building www.planningportal.co.uk/buildingregulations Control Building Regulations are minimum standards for design, construction and alterations to virtually every building. Find information a nd advice about building regulations and access current Approved Documents for England and Wales on the Planning Portal. Apply for Building Regulations approval buildingcontrol.planningportal. co.uk/ Approved Documents for England www.planningportal.co.uk/approved_documents www.planningportal.co.uk/br_approval When you need approval LPA tip: We recommend that local authorities link to the tools and material on the Planning Portal rather than hosting material themselves. For example LPAs should link to our application forms cabinet https://www.planningportal.co.uk/paperforms rather than hosting pdf forms which will quickly become out dated if any changes are made. Further information can be found in our guidance note . https://www.planningportal.co.uk/professional_portal Professional Portal Portal is a hub of tools, services and guidance for those working in the planning and The Professional building industry. Here you will find signposts to select areas of the Planning Portal that have been designed to help you plan essible way. and manage your project in an easy and acc Transforming planning and building

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