1 NETSUITE QUALITY MANAGEMENT SOLUTION (QMS) Inspect, Test, Rework and Report Designing, manufacturing, distributing Key Benefits and selling a product of high quality Formalize quality policies, standards • and practices. doesn’t happen by accident, it requires a company-wide commitment to Improved product quality. • enforce policies and standards. Initiate quality activities from • business transactions. NetSuite’s Quality Management • Collect in-process and incoming Solution has been designed to help inspection results. you deliver the highest quality in • Compare to pass/fail criteria. your products with minimal overhead Integrated non-conformance reporting. • regardless of the size and complexity • Reduced cost of quality. of your business and product line. www.netsuite.com
2 Inspections elements along with criteria for acceptance, The inspection record defines exactly what i.e. diameter, width, length, temperature or even chemical composition. it is that you want your quality engineer to check. These inspection records can be Skip Lot, Sample Size and Failures re-used so, for example, you only have to Within each inspection, you can also specify create a “check for material certificates” how many items need to be inspected and inspection once—these are later grouped into define rules for inspecting specific specifications that are then applied to items, sequences of lot or serial tracked items. etc. There are currently two main types of Failures then define how many of the inspections that are supported. inspected units can fail inspection before the With qualitative inspections , the inspector can inspection itself is failed—kicking off the non- conformance workflow. verify that the item is in good overall condition or verify that the appropriate certificates are Test Definition in place. Each inspection can be set up with multiple , on the other hand, Quantitative inspections data elements that define the parameters of the inspection process. allow you to define multiple measurable Quality Inspection Dashboard 2 Page Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
3 Data Fields define the information that must be entered during the inspection, i.e. length, width and height. Standards fields are then established to define how the data field should be compared to a standard. Rules then establish how the data field entries Specifications The specification record groups related should be compared to the standard and inspections to establish quality activities. determine pass/fail. So, for example, when receiving some raw One of the benefits of this approach is that it materials, you might confirm dimensions as allows the user to define a single inspection well as verify that the appropriate certification and have item specific standards. is present. Additionally, the specification record allows the user to: 3 Page Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
4 Automatic Triggering of Inspections • Associate specifications to item/vendor/ Based on item/vendor/location associations, location combinations. NetSuite item receipt transactions are • Define inspection frequency via settings for monitored and can initiate inspection activities skip-lot, sampling and more. with different rules for each. • Define conformance rules that establish *In an upcoming release, inspections will be able when an item fails an inspection. to be triggered from manufacturing routing steps to capture in-process quality results. • Display error messages that describe where and why updates failed. 4 Page Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
5 Assign Inspection Inspector Assignment Perform Inspections via Tablet The quality tablet interface enables quality Once an item has been identified as engineers to perform inspections, review requiring inspection, an entry is made into standards, record data and submit data for the inspection queue where an individual quality engineer can be assigned to perform analysis directly from the inspection area providing real-time feedback and instant the task. Workflows can be utilized to automatically assign inspectors based on access to test results. location, vendor, inspection type, etc. Perform Inspections via Tablet 5 Page Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
6 Once the user selects an inspection, they are walked through capturing the results and get real- time feedback where there are issues. : Responsible for setup Quality Administrator • Workflow Driven Non-Conformance and maintenance of quality specifications, Quality failures, or non-conformances, can context checks and workflow. drive additional activities within NetSuite through customizable workflows—the • Quality Manager : Responsible for application provides initial workflows for: monitoring and managing quality execution and reporting. Quarantine and Release • • Initiation of Vendor Return Authorizations : Responsible for quality Quality Engineer • data collection. Roles The system comes with three distinct roles that are assigned to existing users: Workflow Driven Non-Conformance Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
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