Building Registered Apprenticeship Programs A Quick Start Toolkit

Transcript

1 A Quick-Start Toolkit Building Registered Apprenticeship Programs

2 Apprenticeship Toolkit 2 What do a computer programmer, an electrician, an office manager, a home health aide, and a wind turbine technician all have in common? They are all jobs that can be learned While 75 years ago the apprenticeship system started in construction and through an apprenticeship. other skilled trades, today there are apprenticeships in over 1,000 occupations – including careers in Healthcare, Information Technology, Advanced Manufacturing , Transportation and Logistics, and Energy. Toolkit This toolkit provides helpful steps and resources to start and register an apprenticeship program, from exploring the apprenticeship model as a workforce strategy to launching a new program. Whether you’re a business or labor organization, an industry association or another kind of workforce intermediary, a community college or the public workforce system, or a community-based or service organization, we invite you to use this toolkit to... Explore Apprenticeship Registered Apprenticeship is a tried-and-true approach Explore apprenticeship as a strategy to meet your needs 1 for skilled workers for preparing workers for jobs – and meeting the business needs for a highly-skilled workforce that continues to innovate and adapt to meet the needs of Partner the 21st century. Partner with key players in your region to develop an 2 apprenticeship program • Businesses that use apprenticeship reduce worker turnover by fostering greater employee Build loyalty, increasing productivity, and improving Build the core components of your apprenticeship program 3 the bottom line. • Apprenticeships offer workers a way to start new Register careers with good wages. the Register your program to join a pprenticeship network 4 Workforce organizations, community colleges, • and other education and training institutions can Launch use apprenticeship as a proven employment and L aunch your new Registered Apprenticeship program 5 training strategy.

3 Apprenticeship Toolkit 3 Explore. Explore apprenticeship as a strategy to meet your needs for skilled 1 workers. Registered Apprenticeship is an employer-driven model that combines on-the-job learning It is a with related classroom instruction that increases an apprentice’s skill level and wages. proven solution for businesses to recruit, train, and retain highly skilled workers. Apprenticeship is not just for the private sector – many federal government agencies, including the U.S. military, have apprenticeship programs. Apprenticeship is a flexible training strategy that can be customized to meet the needs of every business. It can be integrated into current training and human resource Apprentices can be new hires – or businesses can select current employees to join development strategies. the apprenticeship program. Apprenticeships are a good way to reward high-performing entry-level employees and move them up the career ladder within the business. Apprenticeship is also an “earn and learn” model – apprentices receive a paycheck from More than 500,000 apprentices day one, so they earn wages while they learn on the job. participate in Registered Apprenticeship programs across the country. Benefits. Benefits for Workforce Benefits for Business... Intermediaries and Education Organizations... • Highly-skilled employees • Reduced turnover costs Proven model to help job seekers • Higher productivity • immediately start working and More diverse workforce • increase skills and earnings Benefits for Workers... Effective strategy to connect with • employers in diverse fields and • Increased skills to use as part of industry sector • Higher wages strategies • National credential • Career advancement

4 Toolkit Apprenticeship 4 Question Whether you are a growing business, a workforce intermediary helping employers build a skilled workforce, or a community college educating the local workforce, what workforce challenges have you identified? • Jobs for which it is difficult to find workers with the right skills? Positions with high turnover? • • Occupations where a highly skilled workforce is retiring soon? Challenges helping workers keep pace with continuing industry advances? • • Positions requiring skills that can be learned on the job? Difficulty in attracting new and more diverse talent pools? • If the answer is “yes” to any of these questions, then apprenticeship is the right strategy to meet your needs for skilled workers. UPS UPS uses Registered Apprenticeship to train delivery drivers. The company’s training processes are varied and comprehensive, and the apprenticeship program provides workers with valuable skills that will help them succeed in the long term. By having a Registered Apprenticeship program, UPS sends a clear message to job seekers that they will receive quality training and that the company has the tools to help them learn and advance. UPS has pledged to send 2,000 people through its program by 2018 who will work in package delivery, operations, and automotive repair. Read more about the UPS partnership with Registered Apprenticeship To further explore Registered Apprenticeship as a workforce strategy... » about the value of apprenticeship Testimonials Listen to » Read the Solutions for Industry fact sheet » Review the list of Apprenticeable Occupations » Review the Frequently Asked Questions on Registered Apprenticeship

5 Apprenticeship Toolkit 5 Partner. Partner with key players in your region to develop 2 an apprenticeship. Are you ready to start developing an apprenticeship program? Don’t go it alone! Successful apprenticeships are born from collaboration among partners – businesses, workforce intermediaries (such as industry associations or labor organizations), educational institutions, the public workforce system, and other key community organizations. The partnership works together to identify the resources needed, design the apprenticeship program, and recruit apprentices.

6 Toolkit Apprenticeship 6 WORKFORCE SYSTEM Possible Appr enticeship Partners S TAT E ECONOMIC APPRENTICESHIP DEVELOPMENT AGENCIES COMMUNITY LABOR COLLEGES ORGANIZATIONS Employers LOCAL FOUNDATIONS EDUCATION (K-12) COMMUNITY ORGANIZATIONS Every partner has a critical role to play: Business Partners (individual company, consortium of businesses) » Identify the skills and knowledge that apprentices must learn » Hire new workers, or select current employees, to be apprentices » Provide on-the-job training Identify an experienced mentor to work with apprentices » Pay progressively higher wages as skills increase » Can provide related instruction in-house or in partnership with others » (industry association, labor and joint labor-management organization, Workforce Intermediaries community-based organization) » Provide industry and/or workforce specific expertise (e.g. curriculum development) to support employers in a particular industry sector Can serve as sponsor of an apprenticeship program, taking responsibility for the administration of the program (thereby » reducing the burden on employers) Aggregate demand for apprentices, particularly with small- and medium-size employers, that may not have the capacity » to develop an apprenticeship program on their own » Can be the provider of related instruction and supportive services as appropriate (4-year college, community college, career and technical education) Educational Institutions Develop curriculum for related instruction » » Deliver related instruction to apprentices » Can provide college credit for courses successfully completed » Aggregate demand for apprentices

7 Apprenticeship Toolkit 7 Public Workforce System (Workforce Development Board, American Job Center) Develop sector and career pathway strategies utilizing apprenticeship » » Recruit and screen candidates to be apprentices » Provide pre-apprenticeship and basic skills preparation Provide supportive services (such as tools, uniforms, equipment, or books) » Contribute funding for on-the-job training or related instruction » (State office of apprenticeship) Apprenticeship System » Provide technical assistance and support to new sponsors Answer questions about the apprenticeship model » » Guide the partners through the steps to develop and register a program Connect businesses with training providers » Advise partners on sources of funding to support apprenticeships » Other partners play important roles too! For example, economic development organizations can serve as a convener of businesses in the region. The K-12 educational system can help develop pipelines to apprenticeship for students. Community-based organizations may have capacity to help certain worker populations, such as women, veterans, minorities, individuals with disabilities, and others, prepare for apprenticeships and provide supportive services to apprentices. Every Registered Apprenticeship program has a “sponsor.” The sponsor is responsible for the overall operation of the program, working in collaboration with the partners. Sponsors can be a single business or a consortium of businesses. Alternatively, the sponsor can be a range of workforce intermediaries including an industry association or a joint labor- management organization. Community colleges and community-based organizations can also serve as sponsors for Registered Apprenticeship programs. To learn more about apprenticeship partnerships and connect with partners in your area... Find the apprenticeship contact in your state using the directory of state apprenticeship offices » For national employers, contact the U.S. Department of Labor’s Office of Apprenticeship at » (202) 693-2796 or via e-mail at [email protected] » Find and contact workforce investment boards and community colleges in your region by visiting America's Service Locator Apprenticeship in the Energy Industry... “AEP has had a distribution line apprentice program for over 40 years. The apprenticeship program sets the foundation for our field line mechanics to be able to evaluate a wide variety of field conditions so that a safe work plan can be developed and carried out to meet the challenging demands of the electric utility industry." - Debra Nobels, American Electric Power

8 Toolkit Apprenticeship 8 Build. Build the core components of your apprenticeship 3 program. With a strong partnership in place, the next step is to design and build your apprenticeship program. Apprenticeship programs consist of five core components: direct business involvement, on-the-job training , related instruction, rewards for skill gains, and completion resulting in a national occupation credential. For each, the partners will develop the details of that component, leverage the resources needed, and decide which partners will carry out that part of the program.

9 Apprenticeship Toolkit 9 Components 01 BUSINESS INVOLVEMENT Employers are the foundation of every Registered Apprenticeship program. NATIONAL OCCUP ATIONAL CREDENTIAL Registered Apprenticeship programs result in a nationally-recognized 02 credential – a 100% guarantee to employers STRUCTURED that apprentices are ON-THE-JOB fully qualified for What are the TRAINING the job. Apprentices receive on-the-job training 05 Components of from an experienced mentor for typically not Registered less than one year. Apprenticeship? REWARDS FOR SKILL GAINS Apprentices receive RELATED INSTRUCTION increases in wages as Apprenticeships combine on-the-job 03 they gain higher level learning with technical education at skills. community colleges, technical schools, apprenticeship training schools, provided on-line or at the job site. 04 Business Involvement. Employers are the foundation of every apprenticeship program and the skills needed by their workforce are at the core. Businesses must play an active role in building the program and be involved in every step in designing the apprenticeship.

10 Toolkit Apprenticeship 10 On-the-Job Training. Every program includes structured on-the-job training. Apprentices get hands-on training from an experienced mentor at the job site for typically not less than one year. On-the-job training is developed through mapping the skills and knowledge that the apprentice must learn over the course of the program in order to be fully proficient at the job. Related Instruction. Apprentices receive related instruction that complements on-the-job learning. This instruction delivers the technical, workforce, and academic competencies that apply to the job. It can be provided by a community college, a technical school, or an apprenticeship training school – or by the business itself. Education partners collaborate with business to develop the curriculum based on the skills and knowledge needed by apprentices. All partners work together to identify how to pay for the related instruction, including the cost to the employer and other funds that can be leveraged. Rewards for Skill Gains. Apprentices receive increases in pay as their skills and knowledge increase. Start by establishing an entry wage and an ending wage, and build in progressive wage increases through the apprenticeship as skill benchmarks are attained by apprentices. Progressive wage increases help reward and motivate apprentices as they advance through their training. National Occupational Credential. Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential. As you build the program, keep in mind that apprenticeship programs are designed to ensure that apprentices master every skill and have all the knowledge needed to be fully proficient for a specific occupation.

11 Apprenticeship Toolkit 11 Apprenticeship programs can be customized to meet the needs of business and the skills of apprentices. Apprenticeships can be designed to be time-based, competency-based, or a Flexibility in Program Design. hybrid of the two. In Time-based programs, In Competency-based programs Many programs are built using a , apprentices complete a required apprentices progress at their own pace Hybrid approach, using minimum number of hours in on-the-job training and maximum range of hours – they demonstrate competency in skills and related instruction. and the successful demonstration and knowledge through proficiency of identified and measured tests, but are not required to complete a competencies. specific number of hours. There are many options for how the related instruction is provided to Flexibility in Related Instruction. It can based at the school, provided at the job site, or completed on-line. apprentices. Related instruction can be take place during work time or after work hours. The training components can be arranged in different ways to develop a model Flexibility in Training Model. apprentices receive both related traditional apprenticeship model, that works for both businesses and apprentices. In a apprentices “front-loaded” model, instruction and on-the-job training concurrently throughout the program. For a complete some related instruction (which may be with the employer or a partner such as a community college or another school) before starting a job, in order to learn the critical skills required for the first day on the job site. Programs can also be built using a in which apprentices alternate between related instruction and on-the-job training. “segmented” model A pre-apprenticeship can also be built into the program, where essential basic skills are learned and then individuals are accepted into the apprenticeship program, sometimes receiving credit for prior experience. Apprenticeship in the Skilled Trades... “As apprentices become journeyworkers, they take pride in the hard work they’ve put in, and they understand the importance of passing the knowledge and skills they’ve developed on to the next generation of apprentices that come behind them. That’s what Registered Apprenticeship is all about.” - Chris Haslinger, United Association of Journeymen & Apprentices, of the Plumbing and Pipe Fitting Industry of the U.S., Canada and Australia

12 Toolkit Apprenticeship 12 eship Pre-Apprentic Model to Registered Apprenticeship Direct Entry 21 Yr Yr Quality Pre-Apprenticeship Programs have a partnership with a Registered Apprenticeship program to ensure direct entry with advanced credit upon completion of the Pre-Apprenticeship. Apprenticeship Models Traditional 4 Yr 3 2 1 Yr Yr Yr Example shows a four-year program; however, program length varies and is driven by industry needs. Front-Loaded Example shows a program with diminishing time spent in related classroom instruction; however, all related instruction could occur at the beginning of program. Segmented 2 Yr 1 Yr Example shows a one-year program spread out over two years with related instruction seg­ mented between periods of on-the-job training. Key Related Instruction Business Involvement National Credential Rewards for Skill Gains On-the-Job Training

13 Apprenticeship Toolkit 13 Lastly, to build your apprenticeship program, you will need to identify the key people and organizational structure to operate the program. For example, who will be a great mentor for the apprentices? Is there an office or person at the business coordinating the program? What is the process for signing up apprentices for related instruction? SEIU Healthcare NW Training Partnership As the nation’s baby boomers enter retirement age, ensuring we have enough quality home care aides to serve them will continue to be The Service Employees International Union (SEIU) a challenge. Healthcare NW Training Partnership is working to solve this problem By taking a whole-person by training a skilled home care workforce. care approach to lowering costs and improving health and quality of life outcomes, the Training Partnership has designed an innovative training model that fundamentally transforms the current home care system. The training is delivered in 13 languages, both online and in more than 200 classrooms. In addition to the Registered Apprenticeship program, which includes advanced training and peer mentorship, they offer entry-level training and continuing education. Read more about the SEIU partnership with Registered Apprenticeship For more information on building the core components of an apprenticeship program... » Get more information on the flexible options (time-based, competency-based, and hybrid) for apprenticeship program design innovative apprenticeship programs » Read examples of » Use the Competency Model Clearinghouse and O*NET OnLine as resources to identify the skills and competencies needed in different industries and occupations examples of apprenticeship program models » Review

14 Apprenticeship Toolkit 14 Register. Register your program to pprenticeship a join the network. 4 Now that you have built your apprenticeship, the nex t step is to register the program to become part of the a pprenticeship network. Apprenticeship programs are those programs that have Registered met national standards for registration with the U.S. Department of Labor (or an approved State Apprenticeship Agency). Businesses that register their apprenticeship programs can access many benefits, including a nationwide network of expertise and support at no cost, tax credits in many states, and funding and other resources tep 3 of this toolkit can ederal programs. The information in S from f ey aspects of your apprenticeship program help you design the k tion. The apprenticeship to meet the standards for registra ou office in your state can help guide y through the process of building and formally registering your apprenticeship program. Depending on your needs, there ar e multiple options for how you can register your program: National Guideline Standards (NGS) • . NGS are generally appropriate for organizations with multiple chapters or affiliates across the country. NGS are useful when organizations seek to provide some level of consistency across their affiliates but wish to allow for some ability to customize programs at the local level. • National Program Standards (NPS). NPS are generally appropriate for large national employers that wish to implement the same apprenticeship program across the country in multiple locations. • Local Apprenticeship Program Standards. Local programs are appropriate for apprenticeship programs operating in one state or region.

15 Apprenticeship Toolkit 15 Why is it important to register your apprenticeship program? m joins the a • The progra chnical Assistance and Support. Te pprenticeship network, which provides access to a nationwide network of expertise, customer service, and support at no charge. Graduates of Registered Apprenticeship programs receive a national, industry-recognized National Credential. • credential. r. Registration means the program has met national and independent standards for quality and rigo Quality Standards. • Registration tells prospective employees, customers and suppliers that you invest in your workforce and that you believe your employees are your most important asset! qualify for tax credits related to apprenticeship programs. In addition, In many states, businesses can Tax Credits. • employers may be able to claim some expenses for training as a federal tax credit. Businesses and apprentices can access funding and other resources from many federal programs to Federal Resources. • help support their Registered Apprenticeship programs. Quality Education Cecil Levy III is an Electrician Apprentice at the Hoover Dam in Nevada. Cecil, an 8-year veteran of the U.S. Air Force as well as a 3-year civilian Electrical Systems Specialist at Edwards Air Force Base in California, welcomed the opportunity that a Power System Electrician Apprenticeship afforded him and his family. Cecil’s apprenticeship provides him with a quality education, a paycheck while he trains, hands-on experience, and a chance to work with experts in the power generation industry at the Bureau of Reclamation's world famous Hoover Dam. Cecil was also able to tap into his GI Bill Benefits he earned in the military as an apprentice at the Hoover Dam. Read more stories about veterans and Registered Apprenticeship

16 Apprenticeship Toolkit 16 What federal resources are available to support Registered Apprenticeship programs? Over $1 billion for employment and training services is available through Workforce Innovation and Opportunity Act • programs across the country. These programs can provide training funds to support on-the-job training and related instruction, as well as provide supportive services to help apprentices. Apprentices may be eligible for Federal Financial Aid under certain circumstances. If the apprenticeship is connected • to a school’s program of study, then apprentices may be eligible for Pell Grants, $3,000 on average per apprentice, and the school may choose to provide federal work-study grants, $2,000 on average per apprentice. By becoming approved for the GI Bill, Registered Apprenticeship programs can assist their current and future Veteran • apprentices with the benefits they’ve earned. Veterans who qualify for the GI Bill can receive a monthly stipend (paid by the Veteran Affairs), in addition to the wages they receive in an apprenticeship. Registered Apprenticeship program sponsors can be certified under the GI Bill usually within 30 days. For more information on federal resources that may be available to support your Registered Apprenticeship program, visit www.doleta.gov/oa/federalresources/playbook.pdf For more information on the benefits of registration and how to register... Remember to contact your » state apprenticeship representative for help with the registration process state tax credits » Review the list of available to businesses that sponsor apprenticeship programs to help with the registration process » Access boilerplate documents » Review the AMP Playbook for Setting up a Registered Apprenticeship Program , an online tool to help create program standards for » Access the Apprenticeship Standards Builder Registered Apprenticeship programs

17 Apprenticeship Toolkit 17 Launch. Launch your new Registered Apprenticeship 5 program. With the program registered, you are now ready to move forward to launch your apprenticeship program. The partnerships formed as you were exploring the possibilities of Registered Apprenticeship are as critical now – partner collaboration is essential to successfully launching and sustaining your apprenticeship program! Apprenticeship in the Advanced Manufacturing industry... “With our [Registered Apprenticeship] program partners, Hypertherm has to-date educated and apprenticed over 450 CNC machine operators in our past 7 years, allowing us to meet and exceed our customers’ expectations while keeping our manufacturing facilities within the United States.” - Matthew Burge, leader of the Hypertherm Technical Training Institute

18 Apprenticeship Toolkit 18 for your apprenticeship program to build its image, attract high quality Conduct marketing and outreach • candidates, and reach community stakeholders that are not part of your core partnership. • Recruit candidates for the program, screen for any minimum skills required, hire apprentices, and register your apprentices. • Keep in contact with your state apprenticeship office. Your apprenticeship representative is an important resource, who will be there to provide ongoing support and technical assistance when you need help. • Begin training apprentices. With these key pieces in place, you are ready to start training your apprentices. As the program continues, track your apprentices’ progress as they advance through the apprenticeship and increase their skills. It’s your apprenticeship program! Continue to assess its performance and • Assess and Continuously Improve. continuously improve to meet your changing needs. Share your Success. Share your best practices and tell your story. Apprenticeship benefits when employers • and others tell their apprenticeship story. New employers can follow your path when you highlight your success. Tell us about media coverage of your apprenticeship program or post a resource on line at the Registered Apprenticeship Community of Practice. Take one step at a time and before you know it your Registered Apprenticeship program will be up and running. Apprenticeships are win-win for businesses, for workers, and for the community! For more resources to help you launch your Registered Apprenticeship Program... » Apprenticeship Community of Practice Visit the » Read about other successfully launched Registered Apprenticeship programs We look forward to working with you to develop your program today. The U.S. Department of Labor’s Registered Apprenticeship team will help you create business solutions and help you achieve the workforce results that you seek. For more information on Registered Apprenticeship and how it can benefit your company, please visit www.dol.gov/apprenticeship or call (202) 693­ 2796 – or contact the apprenticeship office in your state. DOL.gov www.dol.gov/apprenticeship https://apprenticeshipusa.workforcegps.org/

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